Welcome to ProKits. These Terms and Conditions govern your use of our website and the purchase of products from us.<\/p>
By accessing this website or placing an order with ProKits, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.<\/p>
ProKits reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on this page.<\/p>
ProKits is a brand specialising in customised sportswear, teamwear and printed garments.<\/p>
All products are produced to order and may include personalisation such as names, numbers, logos or other custom elements.<\/p>
When you place an order on our website, you are making an offer to purchase products subject to these Terms and Conditions.<\/p>
Once an order has been placed you will receive an order confirmation email. This confirms we have received your order but does not guarantee acceptance.<\/p>
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:<\/p>
\u2022 Errors in pricing
\u2022 Product availability issues
\u2022 Suspected fraudulent activity
\u2022 Inappropriate or unlawful customisation requests<\/p>
Many ProKits products are customised or personalised<\/strong>, meaning they are produced specifically to your order.<\/p> It is your responsibility to ensure all details submitted at checkout are correct, including:<\/p> \u2022 Garment size Once an order has entered production we are unable to make changes, cancellations, refunds or exchanges<\/strong>.<\/p> Garments are designed to fit true to size. However sizing may vary slightly between product types.<\/p> Customers are responsible for selecting the correct sizes when ordering.<\/p> If you are unsure about sizing we recommend contacting our team before placing your order.<\/p> We cannot accept returns due to incorrect sizing on personalised items.<\/p> All prices displayed on the website are in GBP (\u00a3)<\/strong>.<\/p> We reserve the right to change prices at any time without notice.<\/p> In the unlikely event of a pricing error, we reserve the right to cancel the order and issue a full refund.<\/p> Payment must be made in full at the time of placing an order.<\/p> We accept payment through the payment methods displayed on the website.<\/p> Orders will not enter production until payment has been successfully processed.<\/p> Delivery times may vary depending on order size, customisation requirements and seasonal demand.<\/p> As a general guideline, customers should allow up to 15 working days for delivery within the United Kingdom<\/strong> from the time an order is placed.<\/p> While we aim to meet delivery estimates, these timeframes are not guaranteed.<\/p> ProKits cannot be held responsible for delays caused by couriers, customs processes, or circumstances outside of our control.<\/p> Because most ProKits products are made to order and personalised<\/strong>, they are exempt from the standard 14-day consumer cancellation period under UK consumer regulations.<\/p> As such we do not offer refunds or exchanges on personalised items<\/strong> once they have entered production.<\/p> However, if an item arrives:<\/p> \u2022 Faulty Please contact us within a reasonable timeframe and provide photographs of the issue so that we can investigate and resolve the matter appropriately.<\/p> All content on this website including:<\/p> \u2022 Logos is the property of ProKits or its licensors and is protected by copyright and intellectual property laws.<\/p> No content may be reproduced, copied or used without prior written permission.<\/p> Customers submitting logos, graphics or artwork confirm that they have the legal right to use those materials.<\/p> ProKits accepts no liability for copyright or trademark infringement arising from artwork supplied by customers.<\/p> By submitting artwork, you grant ProKits permission to use that artwork solely for the purpose of fulfilling your order.<\/p> To the maximum extent permitted by law, ProKits shall not be liable for:<\/p> \u2022 Indirect or consequential losses Our total liability in relation to any order shall not exceed the amount paid for the goods in that order.<\/p> Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.<\/p> You agree not to misuse this website, including:<\/p> \u2022 Attempting to gain unauthorised access to systems We reserve the right to restrict or terminate access if misuse is suspected.<\/p> Your use of this website is also governed by our Privacy Policy, which explains how we collect, store and process personal data.<\/p> These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales<\/strong>.<\/p> Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.<\/p>"},"borderRadius":{"id":126464110,"value":"#{text.border.radius}"},"textColor":{"id":126464111,"value":"#{text.color}"},"backgroundColour":{"id":126464112,"value":"#0000"},"truncateHeight":{"id":126464113,"value":null},"template":{"id":126464114,"value":"text"},"padding":{"id":126464115,"value":"6"},"fullWidth":{"id":126464116,"value":"0"},"fullBackgroundColor":{"id":126464117,"value":"#{text.fullBackground.color}"},"published":{"id":126464118,"value":"1"},"conditions":{"id":126464119,"value":"[]"}}}],"properties":{"title":{"id":126464106,"value":"Terms & Conditions"},"isStorePage":{"id":126464107,"value":"1"},"ogImage":{"id":126464108,"value":"https:\/\/images.podos.io\/etqypekjnhdeqnexxkabp5fmtidovgzdfrwjoqnxexf6x438.png.png?w=1200&h=auto"},"description":{"id":126464139,"value":"General terms & conditions relating to the use of prokits.co.uk"}},"labels":[],"published":1,"sitemap":1,"divisionId":426542,"edited":true,"keyPhraseCampaignId":null}
\u2022 Names
\u2022 Numbers
\u2022 Custom text
\u2022 Logos or artwork<\/p>5. Sizing<\/h2>
6. Pricing<\/h2>
7. Payment<\/h2>
8. Delivery<\/h2>
9. Returns & Refunds<\/h2>
\u2022 Damaged
\u2022 Incorrect<\/p>10. Intellectual Property<\/h2>
\u2022 Designs
\u2022 Images
\u2022 Text
\u2022 Branding
\u2022 Graphics<\/p>11. Customer Supplied Artwork<\/h2>
12. Limitation of Liability<\/h2>
\u2022 Loss of profits
\u2022 Business interruption
\u2022 Loss of opportunity<\/p>13. Website Use<\/h2>
\u2022 Uploading malicious software
\u2022 Using the website for unlawful purposes<\/p>14. Privacy<\/h2>
15. Governing Law<\/h2>